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Convenient Care Clinic
Self Assessment

 
CRITERIA MEASURE Met Not Met Comments Refer to Department
Quality Improvement Committee meets at least quarterly        
All documents are marked as confidential        
Evaluates data, identifies potential problem areas, and approves performance improvement projects with at least the following topics:        
Medication management        
Blood and blood product use        
Referral tracking and trending        
Risk management and litigation potential        
Utilization management        
Re-admission rates        
Quality Control        
Wait times        
Infection rates        
Data are analyzed, tracked, trended and measured against baselines        
Minutes are maintained and protected from discovery        
Performance improvement includes: 1) Quantifiable measures of current level of performance 2) Establishes goals for improvement 4) Analysis of current systems 5) Develop and implement action plan 6) Periodically measures progress towards goals        
Methods in place to monitor compliance with committee recommendations        
Safety Committee report includes inspections of all areas in the clinic        
Prescription errors are tracked        
Patient Satisfaction is measured, tracked and trended        
Formal complaint procedures are in place; complaints are followed-up        
Complaints are tracked and trended        
Disaster Plan is Current        
A disaster response kit is available and properly stocked        
Disaster Drill is conducted at least annually        
Fire Drills are conducted at least annually        
Intended outcome is compared to actual outcome        
Security systems intended to prevent:        
Unauthorized access to patients        
Theft        
Assault        
Failure modes are identified and possible patient harm is assessed        
The committee reviews ethical issues in coordination with the Ethics Committee        
Areas needing improvement are prioritized according to potential harm to patients        
Quality Improvement initiatives are data driven        
All allegations of abuse or neglect are investigated        
Staff opinions and suggestions are collected and analyzed        

Copyright © OmniSure Consulting Group, Inc., 2008