Increasingly, services by risk control consultants are being included in Professional Liability Insurance plans and for good reason. When policyholders have access to professional risk advice, they are better able to handle tough situations, resulting in dramatically lower legal fees for them and their insurance providers. Just as access to professional risk advice helps policyholders, access to expert clinical advice is key to underwriters being better equipped to select and write risks the risks they want, and avoid the ones they don’t. However, not all risk consultants are created equal. OmniSure experts are known industry-wide for going above and beyond to provide the best insight when it’s needed most. Here’s why policyholders and insurers continue to trust the OmniSure team year after year.
1. OmniSure Experts Handle the Tough Situations
We see time and time again that companies will call themselves risk advisors but are ill equipped to advise insurers during the moments it’s needed most. In a recent scenario, OmniSure stepped in at the request of the broker when their carrier’s contracted risk services team lacked the specialized expertise needed to answer the insured’s tough questions. In the end, the policyholder and their professional liability partner were able to avoid litigation and improve care due to the expert knowledge and quick response of the OmniSure team.
“I have never had to make a call like this and Laura Luck Martinez was fantastic. Answered my questions, took time with me and provided helpful sample letters and handouts.”
Katherine Short, ND, On Sky Family Medicine
“It was very helpful to talk with Ms. Martinez. I had a difficult situation [and] Ms Martinez was very kind and empathetic and made herself very available. She encouraged me to call again if more questions should come up. I am very grateful to have access to this service! Thank you!”
Verena Socolar, PhD, PMHNP-BC, Psychiatric and Mental Health Nurse Practitioner
2. OmniSure Experts Have Years of Clinical Experience
Unlike other risk consultants, OmniSure is staffed with a team of experts with hands-on knowledge of the problems their partners face because they’ve been there themselves! We hear frequently from our partners about the value of our team members’ knowledge and professionalism.
“Diana Patten is an enormous help to our team. She is knowledgeable, intelligent, and easy to communicate with when we need her.
Jennifer Broadway, Administrator, CC Young Hospice
3. OmniSure Experts Care About Your Business
The love for what we do and the support for the health of our industry is at the center of everything we do. At OmniSure, we know that we can only succeed when our insurance partners, brokers and their clients succeed as well. Our experts love what they do every day because it means more successful insurance programs, better run healthcare facilities, better equipped medical professionals, and healthier, happier patients.
“My experiences have been very positive. Jeff is consultative and professional. I feel like a business partner and he is interested in our location’s well-being.”
Robert Todd, Legacy at Savannah Quarters
4. OmniSure Experts Know Tough Situations Require Personal Advice
When our customers call us, they are typically facing a complicated, personal, and nuanced situation. They don’t need the same regurgitated, cookie-cutter advice. They need an experienced clinical expert to help them solve their issue in real-time. OmniSure experts are empowered with the knowledge they need to solve even the most complex issues.
“Carol was great and had a lot of really good ideas.”
Gary DiPietro, Cedar View
There are so many benefits to working with an independent third-party risk management firm, but it’s important to pick a team like OmniSure’s in order to have a partner who can provide the right advice, on-demand, when it is needed. Contact us if you’re ready to have an expert team on your side.